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Guiding Principles: Heather D. Blease on Core Values

Every business needs a set of principles to guide the business. At SaviLinx, we look to our Guiding Principles at every step and for every decision, big and small. In this video, SaviLinx founder and CEO Heather D. Blease shares the impact of these principles on the company. https://youtu.be/MJ4M5Jv9Zyc

2019-08-21T14:37:35-04:00Blog, Inside Out|

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Third Consecutive Year

SaviLinx earns placement with 294% growth since 2015 to secure the 1,388th position nationally for its contact center business BRUNSWICK, Maine – August 14, 2019 – SaviLinx, LLC, a contact center specializing in customer service, business process outsourcing, and technical support services, has been named to the Inc. 5000 List of America’s Fastest Growing Companies. [...]

2019-08-14T09:29:55-04:00Award, Company News, News|

Business Risk: Heather D. Blease on Managing Risk for SaviLinx

Fast growth requires a complex relationship with risk. In this video interview with SaviLinx founder Heather D. Blease, she discusses how she approaches risk in building SaviLinx. This is the first in a series of interviews about SaviLinx and business.? https://youtu.be/Mvb_bd5yMAc?rel=0 You recently had a ribbon cutting ceremony on a new 43,000 square foot [...]

2019-07-16T15:20:02-04:00Blog, Inside Out|

SaviLinx Selected for Fast Growth Icons International Network

Fast Growth Icons is the invitation-only network for well-established, fast-growing businesses. The network brings together the founders and CEOs of later-stage startups to discuss the practical realities of building a $100m+ revenue business. Reflecting our success and rapid growth, we are proud to be recognized as one of the most interesting and successful growth businesses [...]

2019-05-30T13:56:48-04:00Award, Blog, News|

SaviLinx Expands Contact Center Footprint with New Facility in Mississippi

New 43,000-square-foot facility in Mississippi enables SaviLinx to support business growth; company is hiring for seasonal and permanent positions BRUNSWICK, Maine – October 30, 2018 – To support the expansion of a large contract with a government agency, SaviLinx, LLC has opened a new 43,000-square-foot contact center facility in the Cloverleaf Center in Hattiesburg, Mississippi. [...]

SaviLinx to Hire 178 Contact Center Agents in Maine

Seasonal positions range from one week to four months and support the expansion of a federal contract BRUNSWICK, Maine – August 23, 2018 – To support the expansion of a large seasonal contract with a government agency, SaviLinx, LLC is hiring 178 seasonal contact center agents for its Brunswick Landing facility. These well-paid positions ($17.15/hour [...]

ZQuiet Chooses SaviLinx to Meet Brand Promise for Great Direct Response Customer Service

Any company can sell a product. But ZQuiet decided early on that what it really wanted to do was build a brand based on customer experience for its anti-snoring device. It chose SaviLinx for direct response customer service because the company shared its values, and the savings have followed. With call center operations running much [...]

SaviLinx Ranks 617 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx earns placement on Inc. 5000 List of America's Fastest Growing Companies for second year with 812% growth since 2014 to secure the 617th position nationally for its contact center business BRUNSWICK, Maine – August 15, 2018 – SaviLinx, LLC, a contact center specializing in customer service, business process outsourcing, and technical support services, has [...]

2018-08-16T16:03:40-04:00Award, Company News, News|

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the day. Things like product-market fit, cash flow, order fulfillment, and payroll can take priority over scaling customer service. Your small team is connecting with customers often for feedback. Issues are shared in regular meetings, decisions are easy to communicate, and everyone is on the same [...]

2018-07-09T12:58:12-04:00Uncategorized|

Advice for Fast Growing Startups

SaviLinx founder Heather Blease was featured in a recent issue of Bankless Times to offer advice for fast growing startups. She talks about the importance of retaining equity and other tips from her perspective as a founder. "When I founded SaviLinx, I looked hard at my business plan and financials to see how much investment [...]

2018-06-08T15:51:44-04:00Entrepreneur, News|
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